Privacy policy

Last Updated: August 2025

ParkSide Strollers respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We collect the following types of information when you make a booking, contact us, or use our website:

  • Personal details: Name, email, phone number, delivery and pickup addresses.
  • Booking details: Stroller type, rental dates, delivery instructions.
  • Payment details: Processed securely via Shopify — we do not store full card information.
  • Automatically collected data: IP address, browser type, device information (via Shopify cookies).

If you opt in to marketing, we may also collect your preferences and communication choices.

2. How We Use Your Information

  • Process and confirm your booking.
  • Deliver and collect rental equipment.
  • Contact you about your booking, changes, or emergencies.
  • Process secure payments via Shopify.
  • Improve our services and website.
  • Send occasional marketing emails or texts (only if you have opted in — you can unsubscribe anytime).

3. Sharing Your Information

We only share your personal information as necessary to provide our services:

  • With Shopify: to securely process bookings and payments.
  • With payment processors (e.g. banks, credit card providers).
  • With delivery partners if we use third-party couriers for drop-off/pickup.

We never sell or rent your personal information to third parties.

4. Data Retention

We keep booking and payment records for as long as required by law (usually 6–7 years for tax purposes).

Marketing contact details are kept until you unsubscribe or request deletion.

5. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you.
  • Ask us to correct, update, or delete your information.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at Parksidestroller@gmail.com.

6. Security of Your Data

We take reasonable measures to protect your personal data. Payments are processed through Shopify’s PCI-compliant checkout. We do not store your full payment card details.

7. Cookies & Tracking

Our website uses cookies (small files stored on your device) to make it function properly and to analyse site traffic. Shopify also uses cookies for secure checkout.

If you use Facebook, Google, or Instagram links from our site, those services may place their own cookies.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. Rentals must be made by someone over 18 years old.

9. International Data Transfers

If you book from outside the United States, your data will be stored on Shopify servers in the U.S. and may be processed in other countries where Shopify operates.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites — please review their policies separately.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

ParkSide Strollers
Email: Parksidestroller@gmail.com
Phone: 407 385 5156